Faq's

CHOOSING MY BIKE SIZE +

On the product page of each model there is a "size guide" that will provide you with an approximate estimate of the size that best suits your characteristics.
For a more precise fit, please seek the advice of our official points of sale.

HOW MUCH DOES IT WEIGHT? +

The weight of a bike depends on many factors (size, assembly, accessories, type of paint...). For this reason and in order not to give inaccurate data we do not explain the weight of our bikes on this website.

We recommend that you go to your official dealer and check in situ the lightness of MMR bicycles. Try them, feel the sensations they produce and make a more thoughtful decision and not just based on a figure.

WARRANTY POLICY BY MMR +

MMR offers (subject to terms and conditions) a commercial lifetime warranty for all our models from 2019 onwards.

You can check all the terms and conditions of the warranty, in the following link: warranty

WHY SHOULD I REGISTER MY MRM? +

Registering your bicycle is essential in order to benefit from the lifetime commercial guarantee. It will also allow you to receive more efficient and personalized treatment in the event of any incident, as well as access to information and exclusive promotions.

HOW TO MANAGE THE WARRANTY +

You must go to the dealer where the bicycle was purchased. The dealer will be the interlocutor between the brand and the customer and will take care of all the related formalities.

In the event that the dealer where the bicycle was purchased is no longer open, please contact MMR at the following email address: cac@slsbikes.com

The terms and conditions of warranty can be consulted at the following link: warranty

HOW TO FIND OUT MORE ABOUT ADJUSTMENT, MAINTENANCE OR SPECIFICATIONS? +

All MMR products are delivered with their corresponding general manuals and also specific manuals for each component. If you have any more specific questions regarding MMR products, you should contact your usual authorized dealer, who will be able to provide you with personalized and effective information for your specific case.

They will be able to offer you personalized and effective information for your specific case, and you can also contact our customer service centre at the following address: cac@slsbikes.com

WHERE TO FIND MMR SPARE PARTS? +

To order original spare parts you must go to an authorized MMR retailer.

You can find the official MMR dealers at the following link: retailers

WHERE IS THE NEAREST AUTHORIZED MMR RETAILER? +

You can find your nearest point of sale by clicking on the following link: retailers.

HOW DO I CONTACT MMR? +

If you have any questions you can go to your official dealer or contact MMR through this email address: cac@slsbikes.com

You can also send a question from our MMR website, at the following link: contact.